Shipping Policy

Shipping Policy

Last Updated :  June 24th 2025

Shipping & Delivery – Nirumi

Fast Processing & Shipping
We hand-wrap every piece and dispatch within 48 hours (business days) so your ceramics begin their journey to you without delay.

Flexible Delivery Options
Standard delivery reaches most destinations in 3 – 14 business days (the majority arrive in about a week). If you’d like your order prioritized, simply select Express Shipping or VIP Shipping at checkout for an accelerated route.

Tracking Made Easy
The moment your parcel leaves our studio, you’ll receive an email with a live tracking link—follow your piece from kiln to doorstep in real time.

Customs Notice
Occasionally, international customs processing can extend delivery. We complete all paperwork to minimize delays, but any duties or local taxes remain the recipient’s responsibility.

Thank you for choosing Nirumi. Each delivery is prepared with the quiet care of omotenashi; we hope your new pottery brings calm to your table.

Need Help?
If you have any questions, concerns, please click here to contact us, or use the “Contact Us” option in the main menu.